hero technical solutions

How Can Zia Help Your Business?

October 31, 2018

Zia listens to your customers. A sales rep gets in contact with lots of people, but each one, nevertheless, deserves a personalized response. Deals can be lost simply because a rep was inconsiderate to a prospect’s feelings. Now, with Zia’s email sentiment analysis feature, you can talk to your clients with fewer worries in the […]

hero technical solutions

How Can You Make The Most of Zoho CRM with Reports?

September 18, 2018

In our previous post, we shared 5 key sales reports for a winning team, and we mentioned that Zoho CRM will allow you to track all those metrics. Now in this post, we will show you how! Keeping track of activities handled by sales reps—the tasks, events, and calls made to prospects—is a crucial aspect of […]

hero technical solutions

5 Key Sales Reports for a Winning Team

August 17, 2018

Sales is a metrics-driven contact sport. By tracking the right metrics, you’ll be able to analyze trends in your results with more clarity. By doing so, you will be able to focus on the best sales opportunities in the pipeline and set your sales team up for success. So, what are the metrics you should be […]

hero technical solutions

Zoho Finance Plus: An Introduction

July 11, 2018

Here at Hero Technical Solutions, we are all about progress. And that’s one of the many reasons we love Zoho! Over the past few years, Zoho noticed that companies’ interaction with their customers had evolved. However, traditional CRM software hadn’t. So, they brought you Zoho CRM Plus — an end-to-end customer engagement suite. Next, Zoho […]

hero technical solutions

4 Benefits of Integrating Blueprint + Zoho CRM

June 12, 2018

We recently presented at the Zoho Toronto User Group, and one of our topics was Blueprint in Zoho CRM. So, we thought — what better topic to blog about? Blueprint is a newer feature of Zoho CRM that has recently been revised to make it more user friendly. Blueprint will not only help you efficiently […]